Eve Ward, Founder

Our founder, Eve Ward, is a seasoned international citizen who has enjoyed a long career in the corporate world with Fidelity Worldwide Investments. After training management teams in providing world-class customer service and ultimately heading the operational risk management team in Asia, Eve decided to embark on an entrepreneurial path.

Approaching the Bond and Des Voeux business with the same professionalism, tenacity and level of customer service intelligence as she did in her corporate career, Eve has set a firm foundation for the company and for the team.

She serves on the Board of the South End Business Alliance and lives in the South End – a Boston neighborhood she has come to love and call home.

Jenn Boucher, On-Site Director – Boston

Jenn is a Project Manager at Bond and Des Voeux,

Jenn brings a rich background of working with and helping others to her role at Bond and Des Voeux. She worked in human resources for UPS for nearly 15 years, and owned and operated her own art studio, teaching oil painting and drawing to children and adults. Her talents lend themselves to painting murals in homes and restaurants as well.

She also has a deep history in and passion for personal service, working as concierge for 14 years, nine of them with Boston’s Mandarin Oriental Hotel, located in the famous Back Bay and one of the city’s finest. Jenn loved helping people and problem solving, particularly international families with children studying in the city’s many colleges and universities. Work with her at Bond and Des Voeux and you’ll experience her gift of putting your mind at ease.

Sharing her creative tendencies is her son, 26, a shoe designer for Puma. They also share their mutual love of dogs!

Heidi Milne, Director of Special Projects

Heidi Milne is Bond & Des Voeux’s Director of Special Projects. She organizes complex projects such as large-scale moves, downsizings, and collection sales or distributions. Heidi also coordinates multi-trade communications and provides the right vendors required for each situation.

If someone can bring order to chaos, it is Heidi. She joined Bond & Des Voeux in 2018 with a diverse skillset and wealth of family office and project management experience. With 20 years in finance and family management, she provides guidance on and coordinates clients’ personal requests.

Heidi and her family live in Colorado. When she’s not coordinating our clients’ activities, she’s enjoying the active outdoor lifestyle of Colorado with her family.

Mary Chowdhury, Finance and Vendor Management

Mary Chowdhury supports the day-to-day workings of Bond and Des Voeux. She manages the financial operations and works closely with our vendors to ensure smooth mutual relationships. In addition, Mary has extensive experience as a treasurer and in money management and tax assistance with community organizations.

A 23-year resident of Massachusetts, she and her husband settled in Boston in 2019. Mary spent years living in Canada, where she taught calculus in Ontario, and in India, where she led an expat explorer group in Mumbai.

Now, she enjoys traveling, gardening, dining out, and dining in with good friends and family members. Mary welcomes the opportunity to meet our clients – so one day, you just might meet her!

Joya Cashman, Move Manager

Joya is Bond and Des Voeux’s Move Manager, bringing over a decade’s experience working with a diverse client base in the Boston area. She joined us in 2018, and has since been busy assisting with college move-ins to 10,000-square-foot home moves and renovations, expertly organizing and supervising her domestic and international clients’ most important projects.

To ensure a flawless experience, Joya schedules and oversees all subcontracted vendors, serves as single point of contact for all clients throughout their move process, including the day of the move, and creates long-term storage solutions for clients to maintain organization and simplicity.

Joya and her family live in Boston, where they enjoy frequent hikes throughout New Hampshire and beach time on Cape Cod.

Valerie DeCarlo, Client Relationship Manager

Valerie DeCarlo, Client Relationship Manager, loves building client relationships and her attention to detail is second to none. The best way to a client’s heart is through logistic results. Valerie joined Bond and Des Voeux in 2022, after a 22-year career in the legal department of a major financial services firm. She was a lifelong resident of Massachusetts until relocating to North Carolina in 2014, where she now resides. In her spare time, she enjoys exploring all that her adopted state has to offer but returns to her “home” in Massachusetts several times a year to reconnect with family and friends.

Abby Mackessy, Marketing & Administrative Assistant

Abby graduated from the University of Colorado Boulder with a Bachelor of Arts degree in English Literature. Abby has lived in Massachusetts, New Jersey, and Colorado within the USA and spent a few months in Italy studying. Abby had the unique experience of living and traveling in another country and across Europe just before and at the start of the pandemic. The experience of having to abruptly return home to the United States revealed to her how vital it is to have a support system you can rely on when moving, whether it be local or international! Nevertheless, her love for travel persists and she hopes to travel to every country one day!

Michele Valle, On-Site Coordinator

Michele is a project manager at Bond and Des Voeux who brings 30 years of experience in floral design and 15 years in landscape design, as well as a degree in Interior Design. Michele has a keen eye for detail both in her floral and landscape arrangements, as well as in her project oversight. In her free time, she also loves to work out and paint. She is married with three adult children and her kids are her favorite thing in the world!

Laura Addezio, Project Manager

As Milton Berle said, “if opportunity doesn’t knock, build a door.” This is the perspective that Laura brings to her work with Bond and Des Voeux, combined with her customer service spirit and her 20 years of sales and marketing experience at Four Seasons Hotel Boston. Poised and competent with demonstrated ability to multitask, she is versatile and unfaltering under pressure. She is curious and seeks opportunities to learn and engage with her clients and colleagues.

Laura is a born and raised Bostonian. She recently moved from the Back Bay neighborhood of Boston to the nearby suburb of Winchester, MA with her family. When she’s not working, she enjoys the beaches and mountains of New England, traveling the globe with her family, and spending time with her young son exploring the unique neighborhoods of Boston.